Commercial Rent Arrears Recovery in Nottingham: Full Debt Recovery for a Commercial Landlord

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The Situation
A commercial landlord was owed £12,849.42 in unpaid rent by a tenant operating a wholesale food business from a unit on an industrial estate near Sleaford. Despite repeated attempts to resolve the matter, the debt had remained outstanding and the tenant had become increasingly difficult to contact. With no resolution in sight, the landlord instructed Strikes Property Services Group to pursue recovery through Commercial Rent Arrears Recovery (CRAR).
Our Approach
Our enforcement agent Roy Bennett arrived at the premises at 10:30am and was granted access by a member of staff. He explained that the outstanding rent had not been paid and that the matter needed to be resolved. The tenant was not on site, and despite multiple attempts by office staff to contact him throughout the morning, he could not be reached. Roy contacted our office at regular intervals to keep the team updated on the situation. By 1:00pm, with the tenant still unresponsive, the decision was taken to discuss getting a locksmith on standby to secure the building and safeguard the goods inside the property should the matter not be resolved. Roy contacted the locksmith company and was advised that attendance could be arranged for 4:30pm if instructed. At 2:00pm, with no contact from the tenant, the instruction was given for the locksmith to attend. Office staff were advised of the procedure and ceased production in the warehouse to prepare. An additional fee of £222.00 was added to the total outstanding for the locksmith’s attendance, bringing the total amount owed to £15,582.58. Shortly afterwards, the tenant called the premises directly. Roy was passed the phone and explained the proceedings. The tenant then contacted our office and offered to pay £5,000 immediately, with the remaining balance to follow within a couple of hours. This was accepted, with Roy remaining on site until the full amount had been paid. The locksmith was instructed to continue to attend but to stand down if full payment was received. Roy contacted the tenant and made clear that the £5,000 needed to be paid straight away and the remaining balance settled before 4:30pm.
Outcome
The £5,000 was received at 2:30pm. The remaining balance of £10,582.58 was paid at 4:00pm. With the full amount settled, the locksmith was stood down and no further action was required. The total debt of £12,849.42, together with fees of £2,511.16, was recovered in full – leaving a total outstanding of £0.00. The case was managed by Roy Bennett (Enforcement Agent), ensuring the landlord’s position was protected throughout and that a full resolution was reached within a single day of enforcement.

