Tenant Rent Arrears Notice.

The service is for residential tenants still in occupation of the property, on any Assured Shorthold or Assured Tenancy governed by the Housing Act 1988. You don’t need a written tenancy agreement, though anything you have – signed AST, statement of terms, rent ledger – makes the notice more precise. It’s not the right route if the tenant has vacated (see below), if the property is commercial premises, or if the occupant is a licensee, sub-tenant or excluded occupier.

Notices start from £25 each, and you’re only charged for notices actually issued – you can withdraw at any point, for example if the tenant pays or agrees a plan. Payment is required upfront for each notice as it’s issued. Postage and email delivery are included. Any escalation to a Section 8 Notice or debt recovery is priced separately.

Complete our instruction form with the tenant’s name and address, the tenancy start date, current rent, the arrears figure and the last payment date. A copy of the tenancy agreement helps but isn’t essential. If a guarantor is named on the tenancy, include their details too – we can copy them in from the first notice at your instruction (see below). We usually issue the first notice the same day, provided your instruction is complete and received before 3pm.

We usually issue the first notice the same day, provided your instruction is complete and received before 3pm. Each notice states a clear payment deadline. If arrears remain unpaid, follow-up notices are sent monthly for up to three months. You’ll receive a copy of every notice. If the arrears clear at any stage, the cycle stops and you’re only charged for what’s been issued.

Yes. Every notice is professionally worded, dated and delivered by verifiable methods, with a copy retained for you. If arrears escalate to a Section 8 Notice, court hearing, or money-only claim under Ground 10, that trail demonstrates the reasonable steps you took to resolve matters – which the court weighs where the ground is discretionary.

A Section 8 is a formal statutory notice under the Housing Act 1988 that begins possession proceedings – it commits you to a legal route with fixed timeframes and grounds to prove in court. A Tenant Rent Arrears Notice sits before that. It’s a professional payment reminder, without statutory effect, designed to resolve the arrears before formal action is necessary. If the notice cycle doesn’t produce payment, we can escalate to Section 8 Notice Serving.

This service is only for tenants still in occupation. Once a tenant has vacated, our Residential Debt Recovery for Former Tenants service is the appropriate route – it’s built for pursuing former-tenant debt, including tracing where the tenant’s forwarding address is unknown. Sending arrears notices to a vacated property has no legal or practical value and can undermine later court claims.

If your tenancy agreement provides for it, yes. Under the Tenant Fees Act 2019, interest on late rent may be charged from the point rent has been outstanding for 14 days, capped at 3% above the Bank of England base rate. We calculate this figure for you, using your tenancy terms and the current base rate. Interest cannot be charged where the tenancy agreement is silent on it or doesn’t provide for it.

Only on your instruction. Where a guarantor is named on the tenancy, copying them in from the first notice often produces payment faster than pursuing the tenant alone – particularly with student and family guarantee arrangements. Provide the guarantor’s contact details when you instruct and we’ll include them throughout the cycle. Copying in a guarantor is treated as a separate notice, so it’s charged at the same rate as the tenant’s notice.